Services

Some of the virtual administrative support services I provide

  • Basic bookkeeping (accounts receivable/payable, invoicing, reconciliation)
  • Booking appointments
  • Calendar management
  • Data entry
  • Email & web enquiries(monitoring and responding)
  • File management
  • Internet research
  • Quotes
  • Social media management, marketing activities
  • Typing
  • Updating policies and procedures
  • Virtual reception and much more. 

Applications and tools I use

I use Microsoft Office and Google Workspace (formerly G-Suite) productivity apps on a daily basis.

I am proficient in the use of several booking apps and CRMs including: Case Manager, Cliniko, Coreplus, Get Timely, Halaxy, Nookal, Power Diary, Salesforce, Simple Salon and Slack.

I am also proficient in the use of bookkeeping apps: Quickbooks and Xero.

I have a VOIP system set up for virtual reception which enables me to take calls on your behalf, take messages and schedule bookings for a period of time or designated days – entirely up to you!

Flexibility

I work from Monday to Friday, 8:00AM to 6:00PM. Anything outside of these hours can be negotiated, but I am usually flexible with my time to accommodate your needs.

Frequently asked questions

What are your fees?

I offer customised admin package deals for ongoing contract work. However, I can also undertake one-off jobs!

Does a confidentiality service agreement need to be signed?

Yes, a service agreement must be signed to protect and benefit all parties involved.

What are the payment terms and options?

Invoices are emailed weekly. I have a 7-day payment term and normally a reminder will be emailed after 7 days of payment not being received. Alternatively, other arrangements can be made if required. Payments are made by Direct Deposit into TMA Virtual Solutions bank account.

How can I help you?

Allow me to help you organise your day-to-day and take care of all the admin tasks so you can focus on your business and clients.